When Nada suddenly became disabled, her world was turned upside down. She was in constant pain, unable to work, and terrified of losing her home.
“I never imagined this could happen to me. My mind flooded with worries - how will I keep up with the bills? What will happen if we lose the house?” – Nada
Like many disabled people, Nada faced a complex benefits system that left her feeling invisible and alone. That’s when she called Scope’s helpline and spoke to Caroline.
“I always say, ‘We’re right behind you. If you get stuck, come back to us.’ By the end of the conversation, there’s a click that goes off and they’ve relaxed, because they know they don’t have to do it alone. They’re more in control of their situation. That satisfies me more than anything.” – Caroline, Scope Helpline Advisor.
Across the UK, disabled people are facing rising costs and changes to benefits. Many are being pushed into poverty. Scope’s helpline responds to over 2,600 requests for help every month - but 1 in 3 calls currently go unanswered.
This Christmas, please donate and help ensure every call to Scope’s helpline is answered.
