Job description

Role purpose

The purpose of this role is to make sure accessibility and disability inclusion are built into everything the organisation does.

The Accessibility and Disability Inclusion Specialist will be a central point of expertise. They will help teams to design and deliver content, services, communications and environments that are accessible and inclusive. They will also work towards building greater accountability for accessibility across teams over time.

The role takes a strategic approach to training and other activity to help create an inclusive workplace. The approach is grounded in the social model of disability. It combines strong technical knowledge of accessibility with the ability to build relationships and influence others. The specialist will work well with a wide range of stakeholders.

Accountabilities of the role

To deliver the responsibilities below.

Main responsibilities – what you are accountable for delivering

At Scope, we work together, in our teams and across all teams. Together, we commit to being collaborative, trusting and respectful. To being open about our work and to being flexible and open to change. And to building our confidence by improving what we do by developing and learning, continuously.

Embed accessibility across the organisation

• Champion accessibility and inclusive design at all levels
• Support teams to proactively identify and remove barriers for disabled people
• Ensure accessibility is considered in policies, programmes, services and communications

Act as a centre of excellence

• Provide expert advice and practical guidance on accessibility and disability inclusion
• Support colleagues with accessibility in digital content, documents, events and services
• Promote best practice aligned to WCAG and inclusive design

Design and deliver training

• Deliver Disability Equality Training and other core learning offers
• Design and develop new accessible training sessions
• Tailor and co-produce bespoke training for internal teams

Develop and implement strategy

• Create and deliver a strategic plan to move the organisation from awareness to accountability
• Use data, insight and feedback to identify priorities and measure progress
• Embed clear expectations, governance and accountability for accessibility

Build relationships and influence change

• Build strong relationships with key stakeholders across teams
• Work collaboratively to influence inclusive decision-making
• Engage with external accessibility communities and partners

Develop tools and resources

• Create toolkits, guidance and practical resources to support colleagues
• Develop accessible templates and learning materials

Key relationships, internal and external stakeholders

Internal stakeholders

• People team
• Learning and Development
• Communications and Marketing
• Digital and Technology teams
• Services
• Senior leaders and managers

External Stakeholders

• External accessibility and disability inclusion networks

Person specification

Knowledge and experience

Essential

• Strong knowledge of accessibility standards and best practice
• Experience reviewing content, documents and services for accessibility
• Experience designing and delivering engaging training sessions and workshops
• Experience supporting organisations to improve accessibility and inclusion
• Understanding of the Equality Act 2010 and it’s application
• Experience working collaboratively across to teams to influence change
• Experience using accessibility tools

Desirable

• Experience developing strategic plans or organisational change programmes
• Understanding of monitoring, evaluation and impact measurement

Skills and competencies

Essential

• Strong communication skills, with the ability to explain accessibility in plain English
• Ability to influence, challenge and support colleagues at all levels
• Confident facilitation skills
• Ability to build trusted relationships with stakeholders
• Analytical skills to assess accessibility issues and recommend solutions
• Strong attention to detail
• Ability to prioritise and manage multiple projects
• Commitment to equity, inclusion and removing barriers for disabled people
• Ability to create accessible content across a range of formats (Word, PowerPoint, web)

Desirable

• Creative approach to developing tools and resources
• Confidence working across different directorates and working environments
• Ability to balance support and challenge to drive accountability