Role purpose

The Online Product Lister is to support the delivery of the following strategic priorities of Scope:

Goals

• Transform attitudes
• Closing the disability employment gap
• Ending the disability price tag

Story of change, vision

• Insights and impact driven
• Known for what we do
• Confident colleagues

Role responsibilities

The Online Product Lister is responsible for completing high quality listings of items to sell via Scope’s online sales channels.

Main responsibilities and accountabilities

At Scope, we work together, in our teams and across all teams. Together, we commit to being collaborative, trusting and respectful. To being open about our work and to being flexible and open to change.  And to building our confidence by improving what we do by developing and learning, continuously.

• Achieve profit targets by maximising sales through online listing
• Research and select donated stock prior to listing
• Completing high quality listings which provide accurate photography and detailed descriptions of items.
• Price stock or set a minimum reserve for an item in line with research or Scope guidelines.
• Adhere to gift aid procedure when processing gift aided donations
• Work to daily targets for listing quantity and quality.
• Keep up to date and comply with eBay’s and other companies’ policies on items which cannot be sold.
• Keep the online sales working environment safe, clean and welcoming to colleagues, volunteers and visitors
• Comply with Scope’s policies and procedures
• Complete all relevant administration on time and in accordance with Scope’s policies and procedures
• Report any maintenance or health and safety issues in the online working environment
• Any other reasonable tasks your manager asks you to help with.

Main relationships, internal and external stakeholders

Internal contacts

• Scope’s Retail teams
• Scope’s Marketing team
• Retail field team, including National Sales Manager, Area Managers, shop colleagues.

External contacts

• Customers
• volunteers
• Local businesses
• Community organisations

Person Specification

Knowledge and experience

Desirable

• Experience of using eBay (for personal or business reasons)
• Experience of listing and cataloguing items to sell online
• Disabled or lived experience of disability.

Skills

Essential

• Computer literacy
• Good communication skills; written and verbal. The ability to write high quality listings is essential.
• Research skills
• Ability to work to daily targets
• Ability to use initiative and manage own time
• Ability to work as part of a team
• The role requires continuous manual handling of stock in volume, daily. It will require a reasonable level of fitness and exertion, including carrying stock on a regular basis.

Desirable

• Photography skills (training will be provided)