Job description

Role purpose

As Stock Transport Driver, you will safely and efficiently collect and deliver donated goods, ensuring every interaction reflects Scope’s commitment to equality, fairness and excellent customer service. You will carry out vehicle safety checks, handle stock with care, and work collaboratively with shop teams to support inclusive, smooth and effective shop operations.

Main responsibilities – what you are accountable for delivering   

At Scope, we work together, in our teams and across all teams. Together, we commit to being collaborative, trusting and respectful. To being open about our work and to being flexible and open to change.  And to building our confidence by improving what we do by developing and learning, continuously.

• Collect stock from textile and book banks, haulier stock and deliver to shops/depots.
• Transport furniture to and/ or from customer premises (certain areas only).
• Provide an efficient collection service for house to house calls, collecting donations and empty collection bags.
• Collaborate with head office Logistics team to solve ad hoc customer queries and requests. Transfer stock between shops as agreed with the Area Manager and Scope’s Logistics team.
• Be accountable for securing allocated vehicle and its contents at all times.
• Collaborate with Scope’s Logistics team and lease company to make arrangements for the routine maintenance and repairs to allocated vehicle.
• Be responsible for the security of the fuel loyalty card. 
• Complete accurately all relevant paperwork to agreed deadlines and procedures.
• Comply with Scope guidelines and procedures, particularly in relation to  security and health and safety regulations.
• Inform the Line Manager or other appropriate manager of any suspected breach of security or noncompliance in respect of policies and procedures.

Key relationships, internal and external stakeholders

• Area Managers
• National Sales Manager
• Retail Operations team
• Stock Transport Drivers
• Customers
• volunteers
• Local businesses
• Community organisations

Person Specification

Knowledge and experience

• Must have a full, clean UK driving licence for over 1 year 
• Ability to maintain and report accurate records, e.g., of mileage and time sheets

Desirable

• Personal direct experience and /or knowledge of disability and disability issues

Skills and competences

• Able to communicate with the general public and wider community whilst representing Scope
• Ability to manage workload within schedule rota, including responding to communication from Scopes head office in a timely manner
• Ability to collaborate and work in a team
• Ability to work on your own initiative
• A good level of physical fitness
• An understanding of health and safety regulations
• Good interpersonal skills; the ability to communicate professionally with a range of stakeholders, including shop colleagues and volunteers, head office and members of the public.
• Ability to be flexible and support other areas and drivers when required
• Willing to undertake relevant training
• Able to lift heavy and/or bulky items and to use lifting equipment in the correct manner
• Able and willing to work outdoors in all weather conditions
• Prepared to travel extensively throughout the area
• Ability to work weekends and bank holidays when needed