Hi there! I'm writing an article about the customer experience at the airport for those who are visually or hearing impaired and I'm trying to gather some experiences from people who suffer from ...
Discussion in Research and opportunities - 8 Oct 2015
I would like to know if anyone is aware if easyjet provide any assistance at the airport
Discussion in Autism and neurodiversity - 20 Oct 2021
Hi have you travelled through Heathrow Airport in the last 12 months? Did you use the ‘Special Assistance’ service? Were there any problems? If so I’d like to hear them! On Wednesday 28th March I will ...
Discussion in People power - 21 Mar 2012
Has anyone traveled on a plane with a folding portable electric wheelchair. my wife has a Livewell instafold with removable lithium battery. we have been told that we need to check it in as hold ...
Discussion in Transport and travel - 24 Mar 2024
A European Union funded research project called 'FastPass' is designing standard self-service immigration control gates for passengers crossing into the UK and EU. The brief is make sure the gates can ...
Discussion in Research and opportunities - 28 Aug 2013
Two are my medications I take for epilepsy Phenobarbital, and Clobazam are Controlled Drugs. Am travelling to Spain soon and later to Belgium/Germany. How do I find out if countries have any rules ...
Discussion in Housing and independent living - 18 Mar 2024
HI, I am trying to find information about a holiday I have booked next year. My doctor has told me that i should ask for assistance when i get to the airport to be taken through security and to the ...
Discussion in Housing and independent living - 10 Sep 2022
Hello All I have just been appointed as Disability Traveller Advocate with Omniserv Ltd. We provide the service that enables people with a disability or restricted mobility, to be able to get on and ...
Discussion in Research and opportunities - 26 Apr 2011
My husband has serious difficulty walking although not a full time wheelchair user. Last year we flew from Heathrow and got extremely good help although we hadn’t notified them in advance, we were ...
Discussion in Everyday life - 14 Feb 2018
A great ...
Discussion in Research and opportunities - 17 Aug 2019
