Contact us

0808 800 3333 for support and disability information

Help and information

For independent support or disability information, contact our free helpline.

0808 800 3333 

Contact us 9am to 5pm on weekdays. We're closed bank holidays.


General enquiries 

Ask a question or leave a comment.

How to make a complaint

Make a complaint or read our complaints guide for further information.

Supporter care

Contact us if you wish to change your details, make a donation, change your regular gift or if you have any queries about supporting our work.

Please call us on 020 7619 7296, Monday to Friday 9am to 5pm, or email anytime.

Questions about our shops

If you have any questions or comments about our charity shops, please call our Helpline on 0808 800 3333 or email

Phone and postal enquiries

Our main switchboard is at 020 7619 7100.

Here East Press Centre,
14 East Bay Lane,
E15 2GW
United Kingdom