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Direct payments

If you choose to organise your own social care as a disabled person, you’ll receive your personal budget as a direct payment.

Advice and support

Appeal to the Upper Tribunal

Advice on taking a further appeal to the Upper Tribunal if you disagree with a Department of Work and Pensions (DWP) benefits decision.

Advice and support

Understanding Universal Credit payments

Find out how much Universal Credit you will get, what to do if you are not receiving the right payments and how backdating and overpayment work.

Advice and support

Advocates for social care assessments and appeals

You always have the right to take someone, they do not have to be an advocate. Your local council will give you an advocate if you are eligible.

Advice and support

Appeal an NHS continuing healthcare (CHC) decision

You can appeal your NHS continuing healthcare decision. The process is a local resolution with your ICB. Then an independent review with the NHS.

Advice and support

Government help with energy bills

Warm Home Discount, Cold Weather Payments and Winter Fuel Payments can help with your energy bills.

Advice and support

Applying for Universal Credit

How to claim, student claims, appealing decisions and what to do if you need to stop working because of your condition.

Advice and support

Get help from an advocate

An advocate is an independent person who can help say what you want to say when appealing a benefits decision or making a complaint about healthcare and social services

Advice and support

Completing your PIP claim form

How disabled people can apply for Personal Independence Payment (PIP). This benefit is not based on income but helps to meet extra costs of disability.

Advice and support

Getting a social care needs assessment

A social care needs assessment will look at support from a carer, direct payments, a care home or equipment. It is free and takes about 1 hour.

Advice and support