Tell your new local authority and the Department for Work and Pensions (DWP) that you’re going to move.
Your new local authority should give you a needs assessment. It cannot change your care until you have a new care and support plan. Your new plan may be different. If your new plan does not meet your needs, you should complain.
Being disabled can mean that you have to pay for extra costs. Check how much your new local authority thinks being disabled is costing you. This affects how much the local authority will pay for your care and how much you will need to pay.
Your benefits may change when you move. If you’re not claiming Universal Credit, you may need to make a new claim. New claims can mean waiting up to 5 weeks for your first payment.
Before you move
Tell your new and old local authority that you’re going to move.
You will also need to tell the DWP that your circumstances will change.
You have the legal right to the care in your old plan until your new local authority gives you a care needs assessment. This right is called the ‘continuity duty’ and is in the Care Act 2014.
Your care providers could change. For example, your new local authority might change your PA to a new one from a different agency.
In some situations, your old local authority may carry on paying for your residential care, or your new authority might start paying. If bills are unpaid because they disagree about who will pay, contact your old local authority.
You will carry on getting residential care regardless.
Your care and support plan might change
Your old local authority must give your new local authority a copy of your old plan. Your new local authority does not have to follow it, but they must give you a new care needs assessment if they are going to change your care and support.
If your care and support is reduced, the local authority needs to say why in the new plan.
what would happen to you on a bad day if you were not supported
what would happen to your wellbeing and safety if your needs are not met
how reducing the amount of care will affect you
what you need to meet the outcomes in your care and support plan
Check your extra costs
Your local authority may require you to pay for some of the care you need. You will pay less when:
your income is lower
you spend more on the extra costs of being disabled
Rules on providing receipts vary from area to area. It should include anything that’s not in your care and support plan that you have to pay for because you’re disabled. DWP benefits may also be available for these.
Extra costs include specific equipment, like walking frames, and anything else that you use more because you’re disabled. For example:
ready meals if you’re condition means that you cannot cook
more heating if you have to spend more time at home
using taxis if you condition means that you cannot use public transport
Complain about unfair decisions
Your local authority might not agree that something counts as disability-related expenditure.
If your local authority makes an unfair decision, you should complain.
If you’re unhappy with how your local authority manages your complaint:
If you’re not receiving Universal Credit, you will need to make a new claim for Universal Credit when you move. It could be up to 5 weeks before you get your first payment. It may be possible to get an advance payment.
The Housing Benefit element of your claim will be based on your new rent. If your income is lower after you move, you may pay less for your social care.