Coronavirus: information and updates

Warm Home Discount

Warm Home Discount will take £140 off your electricity bill between September and March. The discount will not affect your Cold Weather Payment or Winter Fuel Payment.

Warm Home Discount Scheme (GOV.UK)

Eligibility for Warm Home Discount Scheme

You qualify for the discount if:

  • your electricity supplier is part of the scheme
  • your or your partner’s name is on the bill
  • you are getting the Guarantee Credit element of Pension Credit, even if you get Savings Credit

Prepayment or pay as you go meters

You can get the discount if you use a prepayment or pay as you go electricity meter. Your electricity supplier can tell you how you’ll get the discount if you’re eligible. This could be a voucher you can use to top up your meter.

How to apply

You should get a letter telling you about the discount if you qualify. You may receive the discount automatically or you may need to apply for it. Your electricity supplier will apply the discount to your bill by the end of March.

If you did not get a letter

Call the Warm Home Discount Team on 0800 731 0214 if you did not get the letter and you think you’re eligible.

Warm Home Discount suppliers (GOV.UK)

If you do not qualify

You may be able to apply directly to your electricity supplier for help if you do not get the Guarantee Credit element of Pension Credit but:

  • you’re on a low income
  • you get certain means-tested benefits

Check with your supplier to see if you’re eligible and how to apply.

Last reviewed by Scope on: 10/11/2020

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