you are getting the Guarantee Credit element of Pension Credit, even if you get Savings Credit
Prepayment or pay as you go meters
You can get the discount if you use a prepayment or pay as you go electricity meter. Your electricity supplier can tell you how you’ll get the discount if you’re eligible. This could be a voucher you can use to top up your meter.
How to apply
You should get a letter telling you about the discount if you qualify. You may receive the discount automatically or you may need to apply for it. Your electricity supplier will apply the discount to your bill by the end of March.
If you did not get a letter
Call the Warm Home Discount Team on 0800 731 0214 if you did not get the letter and you think you’re eligible.