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This is an exciting opportunity to join Wrexham University’s Planning and Reporting team as it continues to develop and enhance the institution’s Business Intelligence capabilities.

With the recent implementation of a data warehouse, this role will lead on developing and embedding BI reporting processes, particularly in light of the current data warehouse project coming to fruition, which will enable new approaches to data analysis and reporting.

If you would like an informal discussion regarding this opportunity, please email simon.beer@wrexham.ac.uk

• Ability to develop detailed and effective Business Intelligence dashboards. 
• Ability to deal with large and complex datasets, designing data investigations, analysis and interpretation of complex data trends and patterns and the identification of relevant data sources. 
• Ability to refine information needs into actionable research and identify key variables. 
• Excellent attention to detail, ability to work methodically and maintain highest standards of accuracy, consistency and thoroughness.
• Advanced skills in PowerBI. 
• Ability to understand and interpret University policies, procedures and working practices in all areas of the University’s business and any issues which may influence the development of longer-term university strategies.

Thirteen Group is looking for an exceptional Customer Experience Director to lead the delivery of our organisation-wide customer experience strategy and help us become the most trusted housing association, with happy customers.

This is a significant leadership opportunity to shape customer experience at scale across one of the region’s largest housing associations. You’ll build on strong foundations, influence across the organisation and make sure customer insight, voice and experience are central to how we design and deliver services.

You’ll be expected to work a minimum of two to three days a week from our fantastic head office at Hudson Quay in Middlesbrough. Flexibility is important, so there may be times when additional presence at the office is required to meet business and team needs.

• You’ll be an experienced senior leader with a strong track record of delivering customer-focused strategies, service improvement and transformation within large, complex organisations.
• You’ll understand customer insight, service design, journey mapping, segmentation and digital customer engagement, and be able to translate data into clear action and better customer outcomes.
• A skilled relationship builder with the credibility and influence to engage with Boards, regulators, customers, partners and colleagues at all levels.
• You’ll be resilient, adaptable and comfortable working at pace, with the confidence to challenge constructively and the judgement to balance customer needs, operational delivery and organisational priorities.
• As an exceptional people leader, you’ll inspire teams, lead through change and create an environment where colleagues feel empowered to improve services and deliver great experiences for customers.

This is an exciting opportunity to join our creative, award-winning Learning team, on a one-year fixed-term contract, as we work towards the opening of the new London Museum later this year.

Working closely with other members of the Learning team, you'll lead on the logistics for schools visits at the new London Museum Smithfield including supporting with problem-solving, arranging teacher familiarisation events and piloting self-led and facilitated visits for primary, secondary and Special Educational Needs and Disabilities (SEND) school groups. 

You'll oversee the evaluation of the opening schools programme, build partnerships with local venues to arrange multi-site visits and support the piloting of the family programme. As an active member of the Learning team, you’ll contribute to creative discussions around the future of the Learning programme.

We are looking for someone with excellent communication, team working and organisational skills, a keen eye for detail, and a commitment to putting diversity and inclusion at the heart of their work.

• A successful track record of developing, delivering and evaluating high quality activities and resources for schools in a heritage, arts or education setting.
• Excellent communication and team working skills, and the ability to work effectively with a range of colleagues, partners and audiences.
• Awareness of the needs of schools and families when visiting museums, including an up-to-date understanding of the national curriculum and experience of interpreting this creatively to engage school audiences in age-appropriate way.
• Awareness of the complexity of London’s society and a commitment to anti-racist practice and putting diversity and inclusion at the heart of your work.
• Highly organised with a keen eye for detail, with the ability to work well under pressure and to manage own time effectively.
• Experience of commissioning and managing relationships with freelancers, casual workers, consultants, advisers or external contractors.

Do you enjoy turning data into meaningful insights and helping shape the future of wildlife conservation? 

If so, we’re looking for a Nature Recovery Data Management Officer to join our Land Management Section and play a key role in supporting nature recovery across the Yorkshire Dales National Park.

Working with colleagues and partner organisations, you’ll develop and manage ecological data and Geographic Information System (GIS) systems that help us understand, monitor and report on the condition of habitats and species throughout the National Park. 

Your work will provide the evidence that helps shape conservation priorities and informs important decisions about the future of one of the country’s most iconic protected landscapes.

• Experience of working on Geographic Information System (GIS) or data management projects
• Experience of managing and validating datasets
• Strong Geographic Information System skills and an understanding of spatial data
• Knowledge of data protection and data sharing requirements
• Advanced Microsoft 365 skills
• A Level 4 qualification (or above) in a Geographic Information System-related subject

We are seeking a reliable and motivated Driver / Warehouse Operative to support our shops and warehouse operations. 

The role involves delivering and collecting stock between shops and the warehouse, carrying out daily vehicle checks, and communicating effectively with shop managers and the line manager. 

When not driving, you will assist in the warehouse by keeping the area tidy, organising and storing stock, picking and loading goods, processing new deliveries, and sorting donations. 

This is a fast-paced, varied role within a friendly team.

• Considerable van driving experience.
• Experience of van driving to multi sites against tight schedules and completing corresponding paperwork.
• Able to recognise the need to show sensitivity and compassion whilst still achieving the task.
• Well organised and able to adapt and prioritise to changing circumstances.
• Ability to communicate effectively both verbally and in writing with good attention to detail.
• An exceptionally friendly and helpful manner with a focus on providing excellent customer service.
• The ability to communicate effectively with a diverse range of people.
• Ability to lift furniture and other donations on a regular basis.

Applications will be reviewed and invited to interview as received. We reserve the right to close the advert at any time, therefore we encourage applicants to apply as soon as possible. 

This is an exciting time to join Dementia UK. 

We're making significant investment in our fundraising programme as part of an ambitious new five-year strategy, creating two brand-new senior leadership roles that will play a pivotal part in growing sustainable income and helping more families access specialist dementia support.

Interview dates for this role are: 16th and 17th September.

We would love to hear from you! If you would like to find out more about the role, or have any queries, please get in touch with recruitment@dementiauk.org.

• You'll bring substantial experience of leading successful Legacies and or In Memory fundraising programmes across both marketing and stewardship functions, with a track record of developing long-term strategies that grow sustainable income. 
• You'll understand the sensitive nature of these audiences and be experienced in creating compelling supporter journeys, managing significant budgets and identifying innovative opportunities to grow legacy and in memory giving.
• We're looking for an experienced and confident leader who knows how to build high-performing teams. 
• You'll have a track record of creating an inclusive, positive team culture where people feel supported, motivated and empowered to achieve ambitious goals. 
• You'll be comfortable leading through change, bringing people with you and helping teams adapt, grow and succeed during a period of transformation.

If you would like to find out more about the role, or have any queries, please get in touch with recruitment@dementiauk.org.

This is an exciting time to join Dementia UK. 

We're making significant investment in our fundraising programme as part of an ambitious new five-year strategy, creating two brand-new senior leadership roles that will play a pivotal part in growing sustainable income and helping more families access specialist dementia support.

Interview dates for this role are: 16th and 17th September.

We would love to hear from you! If you would like to find out more about the role, or have any queries, please get in touch with recruitment@dementiauk.org.

• You'll bring substantial experience of leading a successful Individual Giving programme, with expertise across acquisition, retention and supporter development. 
• You'll have a strong track record of delivering sustainable income growth through multi-channel campaigns, developing long-term strategies and managing significant budgets. 
• You'll understand what motivates supporters and know how to create engaging experiences that build loyalty and lifetime value.
• We're looking for an experienced and confident leader who knows how to build high-performing teams. 
• You'll have a track record of creating an inclusive, positive team culture where people feel supported, motivated and empowered to achieve ambitious goals.
•  You'll be comfortable leading through change, bringing people with you and helping teams adapt, grow and succeed during a period of transformation.

If you would like to find out more about the role, or have any queries, please get in touch with recruitment@dementiauk.org.

We would be delighted to hear from you. If you’d like to talk to us about this role before you apply please contact Helen Mulholland, Conservation Projects Manager, at hmulholland@thecct.org.uk.

If you have any questions, please contact us at recruitment@thecct.org.uk

The interviews will take place in Manchester on Thursday 24th September. Please note that the interview date and location have been specifically chosen according to the availability of the panel. 

• As part of our recruitment process, we undertake candidate psychometric testing. 
• If your application is successful and you are invited to interview, you will receive an email asking you to complete a series of activities, these need to be completed at least 2 days before your interview.
• All successful applicants will be subject to a basic Disclosure and Barring Service (DBS), credit check, references and right to work checks.

Ready to kick-start your career in sales? As part of our SME Sales Development Team, you’ll learn how to build confidence, connect with customers and help grow one of the UK’s leading parcel delivery businesses. This is a hands-on role where you’ll be supported to develop real sales skills, generate your own leads, build a customer pipeline and turn great conversations into new business. Alongside your role, you’ll complete a Sales Executive Level 4 apprenticeship, giving you a recognised qualification, practical experience and a strong platform for your future career.

• GCSEs – C (4) or above in English, Science and Maths, plus three non-core subjects at C (5) or above
• Personable and approachable, with a genuine interest in helping businesses succeed.
• Curious and eager to learn, with a proactive attitude.
• Organised and adaptable, able to manage multiple tasks while keeping a positive outlook.
• A great communicator, both in writing and over the phone.
• Resilient and solution-focused, ready to tackle challenges with creativity.
• Is organised but flexible, able to juggle priorities without losing the human touch.
• Feels comfortable and confident on the phone, enjoying conversations that build trust and rapport.
• Basic IT skills and familiarity with Microsoft Office.

Based at Haymarket Bus Station, you’ll be required to work across both sites, on a rota basis between the hours of 7am and 10:30pm, seven days a week.

• With experience working in a customer service environment, you’ll have proficient information technology skills with experience of using computers to extract information.
• You’ll have excellent communication skills and show resilience when dealing with potentially difficult or distressed customers and emergency situations.
• You’ll be able to respond to daily emails and queries, write incident reports, ensure all key information is recorded accurately, as well as read timetables and confidently explain these to customers.
• As an independent decision maker, you’ll manage your own workload, use your own initiative, and positively respond to the unexpected.

For the full person specification, please click the 'apply now' button.

Disclaimer: We will be interviewing for this role as suitable applications are received and may close this role before the closing date upon a successful candidate being appointed.