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We’re looking for an End User Technology Support Technician to join our team! This is a full-time permanent position working 37 hours a week, with a minimum of 20% of this to be office based to promote collaboration and team working within the CIDO team and other colleagues across the business. 

We’re looking for a candidate with excellent technical troubleshooting skills across both hardware and software environments, combined with hands-on experience working within a busy IT Service Desk environment. The successful applicant will have previous experience in a similar IT support role and a proven ability to provide effective technical assistance while delivering high levels of customer service. Experience working within a structured IT department, following established processes, procedures, and service standards, is essential, along with the ability to prioritise workload, resolve issues efficiently, and work collaboratively as part of a wider IT team. 

We’re recruiting for an Income Recovery Officer to join our team in Portsmouth! This is a permanent position and is part time, working 18.5 hours a week with a minimum of 20% of this to be office based to promote collaboration and team working. 

You’ll bring a wealth of proven experience in debt recovery and working in a customer-centric environment. You’ll also have demonstrable awareness and knowledge of the social housing sector, and good understanding of welfare reform and benefits. You'll have strong communication and relationship building skills as well as the ability to work effectively with internal and external stakeholders.

As Senior Supporter Experience Specialist, you will help lead our supporter experience strategy, creating engaging journeys that strengthen supporter loyalty, maximise long term value and support Scope's mission to create an equal future with disabled people.

This role is a fixed term maternity cover for twelve months working full time hours.

• Experience in fundraising, supporter experience or customer engagement.
• Experience developing and delivering successful email marketing and engagement campaigns.
• Strong analytical skills and the ability to use data and insight to drive decisions.
• Experience managing multiple stakeholders and building effective working relationships.
• Knowledge of email marketing platforms, customer relationship management systems and audience segmentation.
• Experience supervising, coaching or developing colleagues.
• Strong organisational skills with excellent attention to detail.
• A passion for creating great supporter experiences and continuously improving performance.

For the full person specification, please click the 'apply now' button.

Disclaimer: We will be interviewing for this role as suitable applications are received and may close this role before the closing date upon a successful candidate being appointed.

Working across dispersed safe accommodation and community-based services, you will provide compassionate, trauma-informed, and strengths-based support that empowers people to achieve their goals, increase their independence, and create safer futures.

Posts restricted to females only. Schedule 9 (part 1) of the Equality Act 2010 applies 

Due to the remote location of the service, a full driving licence is essential.

We are looking for someone who is passionate about supporting people and committed to creating safe, supportive environments where individuals feel heard, valued, and respected.

You will:

• Demonstrate genuine empathy and a strong commitment to helping people overcome barriers and achieve positive outcomes.
• Take a person-centred approach, working collaboratively with customers to develop support plans that reflect their individual strengths, goals, and aspirations.
• Be confident in identifying and managing risk, while promoting informed choice and independence.
• Build positive, trusting relationships with customers, colleagues, and external partners.
• Understand the importance of safeguarding and working collaboratively to ensure the safety and wellbeing of those you support.
• Recognise and value lived experience, advocating effectively for customers and ensuring their voices are heard.

At Grimsby Animal Hospital, every day is different.

• Experience working or volunteering in a veterinary practice or within a similar role  
• Good communication skills, both written and verbal  
• IT literate with MS Office and web based databases and platforms 
• Ability to demonstrate, understand and apply our Blue Cross values. 

Disclaimer: We will be interviewing for this role as suitable applications are received and may close this role before the closing date upon a successful candidate being appointed.

We are recruiting an Adoptions Coordinator for our Rehoming and Fostering team at our rehoming, advice and behaviour unit in Sheffield.

• Demonstrable understanding and experience of matching considerations for pets and homes. 
• Experience working or volunteering in a pet welfare role. 
• Working knowledge of cat, dog, and small animal behaviour. 
• Significant experience in delivering high level customer service in a fast paced and often emotional environment.  
• Good questioning skills with the ability to gather information and distil the important points. 
• Experience of building relationships and rapport with customers. 
• High standard of verbal and written communication. 
• Good literacy and numerical skills. 
• Proven decision making ability.  
• Strong administration skills, including the use of computerised.  
• Current full driving licence. 

Disclaimer: We will be interviewing for this role as suitable applications are received and may close this role before the closing date upon a successful candidate being appointed.

At Orwell, our values of People-focused, Ambitious, Collaborative and Effective (PACE) guide everything we do. We're looking for a Team Leader to work closely with the Service Manager, leading and supporting our care team to deliver safe, high-quality care that enables people to live independently and with dignity.

• Level 3 Diploma in Health & Social Care or an equivalent qualification.
• Experience within health and social care, home care, supported living or extra care services.
• Experience of coordinating staff, managing rotas, schedules or care provision.
• Sound knowledge of safeguarding practices and person-centred care.
• Understanding of CQC standards and regulatory requirements.
• Strong communication and organisational abilities.
• Confident in using digital systems and electronic care management records.
• Flexible and able to work across 5 days out of 7.
• Willingness to participate in the management on-call rota.
• Full UK driving licence with access to a vehicle.

As the senior user researcher, you’ll lead on user research and testing in the content design team.

• Has experience of both qualitative and quantitative research methods.
• Has used other data sources such as web analytics and online search data.
• Has  carried out research and testing to support information content design.  
• But most important, you’ll love working as part of a team to make sure that Scope’s information and advice content is the best it can be.

Disclaimer: We will be interviewing for this role as suitable applications are received and may close this role before the closing date upon a successful candidate being appointed.

This is an exciting opportunity to shape how Scope builds meaningful and lasting relationships with its financial supporters.

• Background in fundraising, supporter experience or customer engagement.
• Experience of delivering fundraising, marketing, customer experience or supporter engagement campaigns.
• Ability to create or adapt clear and engaging supporter-facing communications.
• Experience building and delivering email campaigns and automated journeys using a marketing platform.
• Experience using customer relationship management or marketing automation systems to support campaign delivery.
• Experience coordinating projects or campaigns involving multiple stakeholders.
• Ability to monitor campaign performance, interpret data and recommend improvements.
• Strong organisational and planning skills, with the ability to manage competing priorities and deadlines.
• Excellent written communication and stakeholder management skills.
• An understanding of fundraising regulations, GDPR and marketing compliance requirements.
• Strong digital confidence and a proactive approach to learning and taking ownership.
• It would also be helpful if you have experience in the charity or not-for-profit sector, knowledge of Dynamics 365, Dotdigital or goDonate, and an understanding of accessibility and inclusive communications

If your approach to care is guided by respect, inclusion, and truly person‑centered practice, we would be delighted to hear from you.

• Care Certificate is desirable
• QCF Level 2 in Health and Social care, or equivalent, is desirable
• A full driving licence is desirable. but not essential
• Due to the location of the service, having a driving licence can be helpful, but it isn’t essential, we welcome applicants who use public transport or other travel options.

Disclaimer: We will be interviewing for this role as suitable applications are received and may close this role before the closing date upon a successful candidate being appointed.