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You’ll work primarily in the Tees Valley area (Hartlepool, Stockton, Middlesbrough), with occasional travel beyond. You'll have a fixed shift pattern of 8.00am to 4.00pm Monday to Thursday and 8.00am to 3:30pm on Fridays in summer.

Embrace the opportunity to be part of a company that not only provides homes but builds communities. If you’re passionate about delivering top-notch services and keen to be part of a team that values innovation and high performance, we want to hear from you!

• Relevant experience as a Gas Engineer and able to complete services and repairs to a high standard.
• Has an NVQ Level 3 / Craft Certificate in Gas Fitting, as well as the following Domestic qualifications: ACS, CCN1, CENWAT, CPA1, MET1. Any commercial gas qualifications would be a plus. CRK1 and HTR1 are preferable to have.
• Holds a valid UK driving licence.
• Comfortable using digital devices or be willing to learn. We use mobile and hand-held devices to allocate jobs and for you to record your completion of work.
• A commitment to safe working practices and a good grasp of health and safety regulations.
• We’d particularly be interested in hearing from female applicants to support our inclusive environment of welcoming females into trade.

As the largest housing association in the North East, and among the top 25 nationally, we manage over 36,000 homes, with over 1,600 colleagues providing services for around 100,000 customers  across the North East, Yorkshire and Humber. Every year, we invest millions to keep our homes safe, secure and well maintained. We help people get onto the housing ladder, manage rent and keep their homes in good repair.

• Join a team that’s local at heart but welcomes talent from everywhere. 
• Be part of an organisation that values diversity and inclusivity. 
• Be a part of a company that offers tailored support services, going beyond just housing solutions. 

As a Pact Visits Centre Assistant (Family Support Worker), you will provide support to families visiting loved ones. You will work as one of the family team based primarily in the prison's visitor centre, but also across the visits hall, play area and tea bar to provide a safe and welcoming environment, and provide advice, support and information to friends and families visiting the prison. 

To be successful in this role you will have empathy and understanding of working with families in challenging circumstances, ideally involving prisoners and/or their families. You will also have excellent organisational skills and the ability to manage a demanding workload. You will support colleagues in Pact’s family work, have some IT skills and may even have knowledge of safeguarding/child protection. You'll be used to dealing with people from all sorts of backgrounds and working in partnership with different agencies and organisations. In short, you're a real 'people person' who will roll their sleeves up, work hard and add value to the visits centre team in any way that's needed.

Based in the visitor centre, you’ll help create a welcoming and supportive environment for adults and children. From offering information and guidance to organising activities for children and ensuring refreshments are available, you’ll contribute to making visits as positive and stress-free as possible.

You’ll also work closely with colleagues and partner agencies, ensuring safeguarding and child protection procedures are followed at all times. Your input will help us continue to improve our family support services.

If you’re organised, approachable, and passionate about making a difference, we’d love to hear from you.

This is a hands-on management role. You'll be responsible for ensuring our services are delivered effectively, that positive family relationships are maintained and strengthened, and that family work is fully integrated within prisoners' care and rehabilitation plans. You'll manage teams of paid staff, volunteers, students on placement and serving prisoners acting as family champions — supporting, supervising and developing them to deliver consistently high-quality services.

• Experience of managing services and staff across multiple sites, ideally within the criminal justice, social care or voluntary sector
• A strong understanding of the challenges facing prisoners and their families
• The ability to build productive relationships with a wide range of stakeholders, including statutory and voluntary sector partners
• Experience of performance monitoring, reporting and using data to drive service improvement
• Confidence in recruiting, inducting and developing staff, volunteers and peer supporters
• A collaborative approach, with the ability to work across organisational boundaries and share learning and best practice
• A commitment to involving the voices of people with lived experience in service design and delivery

As an inclusive employer, we welcome requests for job adverts and descriptions in accessible formats (for example larger text) for candidates with disabilities, including those with neurodiversity. Please contact us via hr.resume@prisonadvice.org.uk, if you require any support in engaging in our recruitment process.

Based in the visitor centre, you’ll help create a welcoming and supportive environment for adults and children. From offering information and guidance to organising activities for children and ensuring refreshments are available, you’ll contribute to making visits as positive and stress-free as possible.

You’ll also work closely with colleagues and partner agencies, ensuring safeguarding and child protection procedures are followed at all times. Your input will help us continue to improve our family support services.

If you’re organised, approachable, and passionate about making a difference, we’d love to hear from you.

Based in the visitor centre, you’ll help create a welcoming and supportive environment for adults and children. From offering information and guidance to organising activities for children and ensuring refreshments are available, you’ll contribute to making visits as positive and stress-free as possible.

You’ll also work closely with colleagues and partner agencies, ensuring safeguarding and child protection procedures are followed at all times. Your input will help us continue to improve our family support services.

If you’re organised, approachable, and passionate about making a difference, we’d love to hear from you.

Working within His Majesty’s Prison and Probation Service (HMPPS) rules and regulations, you will help reduce the risk of re‑offending by facilitating practical, evidence‑based interventions and creating a safe, supportive learning environment.

Location: National coverage, with primary base at HMP Styal and delivery at HMP Drake Hall and HMP Foston Hall. Occasional travel and overnight stays may be required.

You’re an engaging facilitator with excellent presentation and communication skills, able to remain calm and effective in challenging environments. You can manage a busy workload, work in partnership at both strategic and operational levels, and are confident using Information and Communication Technology (ICT) for data and outcome recording. A background working directly with people with convictions, families under stress and/or disadvantaged groups is essential; experience in criminal justice is desirable. Adult training credentials (such as  Level 3 in Adult Education and Training or PGCE) or equivalent experience are required.

You will work as one of the PACT Family team and will be based primarily in the prison's visitor centre and visits hall providing support, advice and guidance to families visiting prisoners, facilitating prison visits and family days and supporting the play service.

To be successful in this role you will have experience and understanding of working with families in a challenging environment, ideally involving offenders and/or their families. You will also have excellent organisational skills and the ability to manage a demanding workload. You will have the ability to contribute to planning and development of Pact’s family work and also have knowledge of safeguarding/child protection practice. Finally, you will have excellent interpersonal communication skills and an ability to work and build partnerships with a range of agencies.

A talent development programme preparing 18 motivated 18+ residents of Camden, Hackney, and Islington for entry‑level roles across the built environment. In partnership with The School of Building, the programme combines industry‑led training with paid internships.

Programme Entry requirements:  

• A resident of a LIFT borough (Camden, Hackney and Islington) aged 18+
• GCSE or Equivalent Maths and English 
• Able to demonstrate a passion and interest in areas of built environment. 
• Have experience of using digital office software such as Microsoft Office, Google docs or similar.   
• Able to work as part of a team   
• Be able to attend all sessions on the dates specified. 
• (This course will be delivered using Apple Macs or PCs)  - let us know if you don't have access to a laptop
• LIFT aims to support people from underrepresented backgrounds, including people from black and Asian minority ethnic backgrounds, women, lone parents, disabled people and lower socioeconomic backgrounds.